The WhatsApp business app was built to help small entrepreneurs. This app has tools designed to reduce your workload. You can sort, automate, and quickly respond to customer messages — this enables quick interactions. You can also set up a profile for your business and catalogs, whereby you list your products, the prices, and other information for easy browsing.
Contents
- Business Profile
- Smart Messaging Tools
- Messaging Statistics
- WhatsApp Web
- WhatsApp catalog
Here are the benefits of the WhatsApp business app for small entrepreneurs: - Business Profile
WhatsApp Business has a feature where you can create a profile for your business. Here, you would share every necessary information about your business, including email address, business description, phone number, website, and physical store address if available. This is a way you can create visibility for your work and get customers to discover you. - Smart Messaging Tools
The smart messaging tools in the WhatsApp business app allow you to save and reuse messages you often send to customers. You would be able to answer many common questions with this tool, ‘quick replies.’
Another one is ‘automated messages’, which are sent to your customers when you’re not available to give responses, so they know when to expect your reply. Also, you can create a greeting message to introduce your business to buyers.
- Messaging Statistics
This feature, messaging statistics, allows business owners to review every metric behind the messages being sent, such as the successfully sent messages, the ones that have been read, just delivered, and so on. - WhatsApp Web
You can use the account you use to send and receive messages on your phone on other devices such as a laptop, tablet, or desktop. So you don’t have to worry when you’re out of the house; you can still be responding to your customers. - WhatsApp catalog
Catalogs are for you to showcase your products to customers so they can check what they want and order from you. You don’t need to send every product price and description individually.
Catalogs allow you to group everything, including product code and any other information. This feature saves time, no need for multiple questions on what your items look like and the price.
